At Eva Sonaike Ltd, your privacy is very important to us. We will always treat your personal data with respect. We will constantly try to meet the highest standards when collecting, storing and processing personal data.
Information Eva Sonaike Ltd may collect about you
By using our website, you agree that we may collect and store any or all of the following types of information:
Information about the computer terminal you are on and about your use of our website including
- Your computers IP address
- Your worldwide geographical location
- Your Internet browser details
- The site which referred you to us
- How long you stayed on our site
- Which pages you viewed.
Any personal information you provide during registration, use of your account, subscribing to our blog or mailing list, purchases and any transactions carried out between you and Eva Sonaike.
How Eva Sonaike Ltd will use your personal data
Eva Sonaike Ltd will use your personal information for several reasons including the following:
We may use your personal information:
For website administration purposes, which means that Eva Sonaike Ltd may contact you in relation to your account purchases and transactions
- To personalise the way that content on our website is presented to you.
- To help us analyse the performance of our website, including through analytics
- To enable us to send to you any goods which have been purchased via our website,
- To allow Eva Sonaike Ltd to send you any paperwork related to your account, purchases, transactions, use of the website.
- To communicate with you about our website, mailing list, blog and to send you general notifications.
- To communicate with you for the purposes of marketing our business
- To allow us to provide third parties with statistical information about our users (Any information will be generic and you will not be personally identifiable).
- To allow us to deal with any enquiries and complaints made by or about you relating to our website.
Where any financial transactions are handled by third-party providers, for example by PayPal or Amazon pay, this will be clearly identified. You should only provide personal information to these third parties after reviewing their privacy policies. We will share your personal information with PayPal or other third-party providers only when it is necessary for the purposes of processing payments you make through our website.
Who Eva Sonaike may disclose your personal information to
We may disclose information about you to any of our Employees, Officers, Agents, Suppliers, Subcontractors, whenever it is reasonably necessary for the proper operation of the business of Eva Sonaike Ltd. However, we will not provide or sell your personal details to any third parties unless you have specifically requested or agreed that we may do so.
Cookies, are parcels of text sent by a server to a Web client (usually a browser) and then sent back unchanged by the client each time it accesses that server. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Every time you visit the webpage the cookie can be used to help identify you on the Eva Sonaike website.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website contains e-completable enquiry forms at www.evasonaike.com/contact. Data submitted in these forms – namely your name, email address, and message – is sent to us via an email. We use this data to contact the individual concerned to discuss their query.
‘Sign up to our monthly e-newsletter’/ Colour Guide/ 15% discount
Web visitors can sign up to our mailing list or sign up to receive our free guides or discount offers.
These forms will generally ask for a name and an email address. The details you provide will be collected and verified by our email client MailChimp and then added to our newsletter database.
We don’t share this data with any other organisations.
See ‘Subscribers of our electronic newsletters’ below for additional clarification.
Links to other websites
This privacy notice does not cover links from our website to other sites. We encourage you to read the privacy policies on any other websites you visit.
Subscribers of our electronic newsletters
As mentioned in ‘Sign up to our monthly e-newsletter’ above, we use a third-party system called MailChimp for our monthly electronic newsletters. These newsletters provide updates from our London studio, special offers and articles and information about topics that are of interest to us.
We gather statistics within MailChimp regarding newsletter deliveries, opens, bounces, clicks, unsubscribes and complaints. We use this data to learn about the best and worst performing content in our newsletters so that we can provide more of the content you like and less of the content you don’t.
We also use this data to occasionally contact individuals whose behaviour suggests possible interest in our products, for example, people who’ve clicked on multiple links.
We communicate with clients on the basis of legitimate interests and with prospects on the basis of consent. To read about the various legal bases for processing personal data as defined by GDPR, please visit the Information Commissioner’s Office website at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing.
Once you’ve joined our mailing list, you can easily opt out at any time. To stop receiving future newsletters, use the ‘Unsubscribe from this list’ hyperlink at the bottom of each newsletter. You can also update your own data and preferences via the ‘Update subscription preferences’ hyperlink located in the same place.
People who call or email us
When you call us, we only log your personal data in our customer relationship management (CRM) software database or add your name to our newsletter subscribers list if you agree to do so.
When you email us, we monitor content, including file attachments, for viruses or malicious software. Again, we only log your personal data in our CRM software database or add your name to our newsletter subscribers list if you ask us to do so.
None of this information is shared with any other organisations unless you’re specifically enquiring about our outsourced typing service.
What’s our legal basis for processing your data?
Where clients are concerned, we believe we have a legitimate business need to store and process your personal data for some marketing purposes. As such, we’re operating under the legitimate interests lawful ground for processing, as defined by GDPR, but you always have a choice. Clear opt-out mechanisms are provided at all times. Opting out, however, does mean you miss out on important updates regarding our products and offers.
Where prospects are concerned, we’re operating under the consent lawful ground for processing. Even after you’ve consented, you can change your mind using the clear opt-out mechanisms provided.
In the UK, our data protection supervisory authority is the Information Commissioner’s Office (ICO). Read the ICO’s clarification on legitimate interests and consent processing at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/legitimate-interests and https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/consent.
Under GDPR, you have certain rights as an individual which you can exercise in relation to the personal data we hold on you. These include the right to rectification, right to erasure, right to object and right to data portability, all of which we’ve already mentioned in the sections above.
There are other rights too such as the right of access, right to be informed and more. Read the ICO’s clarification on individual rights at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights.
Should you wish to make a complaint about the way we process your personal data, you can contact the ICO at https://ico.org.uk/concerns.
How to contact us
Eva Sonaike Ltd